Call Us: 03 9489 0515

Various International
Shipping options available

Free delivery within Australia for orders
over $120 (excluding door seals & thresholds)


Care and Maintenance

The following guidelines offer valuable recommendations for the maintenance program. Regular maintenance is crucial to ensure the longevity and proper functioning of our products. It is advisable to perform inspections and cleaning as part of routine maintenance, with at least an annual frequency. However, in specific conditions, such as marine or corrosive environments and areas susceptible to atmospheric fallout, more frequent inspections may be necessary.

  1. Regular Inspection: It is essential to regularly inspect the entire window or door to confirm that it remains in good working condition. Issues such as faulty hinges, warped frames, or distorted components can exert excessive stress on other parts, potentially reducing their operational lifespan.
  2. Cleaning: Dirt, grime, and airborne salt deposits can harm the surfaces and mechanisms of windows and doors and should be removed regularly. Follow these cleaning recommendations:
    • Clean with a diluted solution of mild liquid detergent in warm water, avoiding excessively hot solutions.
    • Utilize a soft bristle brush or similar tool for cleaning; refrain from using abrasive tools.
    • After cleaning, thoroughly rinse the surfaces with fresh water.
    • Avoid strong solvent-type cleaners.
    • Do not use bore water for cleaning, as its mineral content may stain the coating and lead to long-term coating issues.
    • Ensure that cleaning fluids do not enter the lock or cylinder mechanism.
  3. Surface Maintenance: Prevent the accumulation of dirt and contaminants on the surface, as they can discolor and impair it. Some degree of color change, gloss alteration, or chalking may occur depending on the level of exposure.
  4. Key Cylinder Lubrication: Key cylinders should receive lubrication at least annually or whenever they exhibit signs of roughness during key insertion or retraction. Remove dirt, grime, and salt deposits from the cylinder barrel’s end and apply a small amount of lubricant to the keyblade. Insert the key into the lock barrel to ensure smooth operation. ‘Inox MX3’ lubricant is recommended for this purpose.
  5. Exposed Mechanisms: Clean exposed mechanisms and parts using a non-metallic brush. Apply a small amount of preferably Teflon-based lubricant or light sewing machine 5W mineral oil to lubricate moving parts and prevent corrosion on exposed metal surfaces. Avoid excessive lubrication, as it may attract dust and reduce component life.