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International Shipping available with DHL

Free deliver within Australia for orders over $100

Shipping

Yes – we ship anywhere in the world.

Our showroom may be located in the city of Melbourne, Australia, but we can send our products anywhere around the globe. We use several different couriers and methods to get the products you want to where you want them. Below is the ‘how to’ for you to navigate our website.

Please enter a physical address for shipping as we cannot generally deliver to PO Boxes or the like

Australian Customers:

1.Once you have selected the items you wish to purchase, go to the cart page. The cart page can be accessed by either of the 2 options circled in red on the diagram
2.When you are in the cart page, you will see a few shipping options.
3.There are 3 options generally:
  1. Flat rate – applies to order valued under $100.
  2. Free shipping – applies to orders $100 and over
  3. Local pick up – for those customers who want to pick up their order from our Fairfield showroom located in Melbourne’s inner northern suburbs.

If you select Free Shipping, please note that the courier will leave parcel on site if no one is there to receive it. You can leave instructions in the “Order Notes” section. Otherwise please choose a different shipping method.

International Customer:

Our website has the capacity to show prices in several international currencies. These currencies are upgraded daily and are an indicative price only.

When checking out, the final payment is always in Australian Dollars so the price will look different to what was displayed.

Please note that we do not charge any tax for international customer. The courier companies will require payment of any local taxes before they deliver your order. They will be contact

1.Once you have selected the items you wish to purchase, go to the cart page. The cart page can be accessed by either of the 2 options circled in red on the diagram
2.When you are in the cart page, select the ‘ESTIMATE SHIPPING AND TAX”

Please note that this estimates shipping and not tazes

3.Enter basic address information (box 1) and you will then get several shipping options (box 2)
4.Select a shipping method and proceed to checkout
  • Sendle Shipping Premium – This method is available only for products under a certain size and will take over 2 weeks to arrive
  • Express Worldwide – This is the fastest method taking around 4 working days. There are 2 options with the same name. One is 30% cheaper than the other. They are identical so if you want your goods to arrive as quickly as possible, then choose the cheaper of these options.
  • Discounted shipping and other methods. They only appear depending on the size of your order. These all use DHL to ship to your country, where the parcels are handed over to the local postal system. This will take a minimum of 2 weeks and can take longer depending on the countries postal system.

 

 

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